Returns Policy

Display Papers - Returns Policy


The customer shall be responsible for the cost of carriage and insurance in respect of all product(s) returned to Display Papers. Some larger items, i.e. mats and carpets are subject to a re-stocking fee, usually 20-40% of the value of the item. All furniture items are subject to a re-stocking fee, usually 40% of the value of the item. You will be advised of any re-stocking fee prior to an item being returned. If you wish to check the cost of any re-stocking fees before you purchase please call 01204 205060 and ask to speak to Customer Services.


Returns authorisation
Before returning any item please email [email protected] or ring 01204 205060
explaining why you would like to return it item. We will email you a returns form along with details on how and where to send your return.

Replacement or refund
We will ask you if you would like us to replace the item (provided it is still available) or refund the item.

Packing the item
Wrap the item securely and include the invoice along with your returns form.
Usually the packaging in which the item was sent can be used for its return.


Contacting Us
If you have any questions or queries relating to our Returns Policy then please contact us at [email protected] or ring 01204 205060

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